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Contracts Manager

Company Overview:

Do you want to help shape the path of mobile payments by working on the latest technology in a fast-paced and rewarding environment?  Samsung Pay, Inc. is a groundbreaking mobile payment service that is taking mobile payments and ecommerce to new levels. Samsung Pay is the only mobile payment system that works with both Near Field Communication (NFC) and a new proprietary technology called Magnetic Secure Transmission (MST), enabling people to use their mobile device to pay at nearly all locations that you can tap or swipe your card. We at Samsung Pay, Inc. have also been working to add additional features such as gift cards, membership cards, local deals & offers, and now a Samsung Rewards program. We are relentless when it comes to delivering the utmost in convenience and security for consumers.

We have many exciting opportunities to help further advance our technology, build out new partnerships with merchants & financial institutions and continuously drive public awareness about the amazing features and benefits of Samsung Pay.

Come join Samsung Pay’s team, where you can realize your impact in real time!

Job Summary:
As part of the Business Operations team at Samsung Pay, the Contracts Manager will be part of a team that provides end-to-end support to the larger team in the areas of business development, product, sales, operations, marketing and finance.  The Contracts Manager will manage contract negotiations for a variety of projects from inception to post-execution, including but not limited to, consulting with the larger team on project development, working with in-house counsel on drafting and negotiating contract terms, operationalizing contractual obligations and educating the larger team on compliance.  This is not a “traditional” contracts manager role, in that the Business Operations team works closely with, but is not part of, the Legal team, and orchestrates operational readiness in support of strategic business goals across teams.

Responsibilities and Duties:
Business Support:

  • Assess conflict of interest and other subject matter that can delay, hinder or prevent service product deployment, sales or launch
  • Identify and develop means to monitor and track performance by working with related third parties and internal service delivery departments
  • Report and analyze performance deficiencies, gaps or differences on a regular cadence
  • Serve as operational advisor to business owners
  • Help drive an understanding with business owners on what can and cannot be done from a contract and risk perspective
  • Support business owners on process compliance
  • Support business owners in regular business reviews
  • Facilitate the development of business plans, roadmaps, and other business enabling artifacts that help document actions required to avoid risk or grow business
  • Establish and maintain a strong knowledge of the company, its mission, strategy, and values, its product and service offerings, and the objectives of supported business units

Contract Management:

  • Coordinate with and provide support to key internal stakeholders in the contracting process
  • Identify the contractual requirement and service performance needs between contracting parties and internal departments
  • Design key business terms and requirements for contracts
  • Negotiate with partners / customers / other parties in close coordination with legal counsel
  • Work collaboratively with legal counsel and advisors on contract drafts and turns
  • Manage internal contract governance and approval process
  • Assess contractual risks and find risk mitigating strategies
  • Operationalize contract terms through common frameworks
  • Report on contractual progress and performance

Qualifications and Skills:

  • Bachelor degree in Business Management, or related area
  • 8-10 years of experience in contract negotiations
  • Demonstrated critical thinking skills
  • Experience in product development, mobile payments and/or e-commerce
  • Excellent communication skills (written + oral).  An ability to work well with a wide range of people.
  • Excellent organizational skills, strong attention to detail, and ability to effectively manage multiple activities of varying difficulty and complexity with a short turn-around time


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