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Manager Financial Institutions

About Samsung Pay:

Do you want to help shape the path of mobile payments by working on the latest technology in a fast-paced and rewarding environment?  Samsung Pay, Inc. is a groundbreaking mobile payment service that is taking mobile payments and ecommerce to new levels. Samsung Pay is the only mobile payment system that works with both Near Field Communication (NFC) and a new proprietary technology called Magnetic Secure Transmission (MST), enabling people to use their mobile device to pay at nearly all locations that you can tap or swipe your card. We at Samsung Pay, Inc. have also been working to add additional features such as gift cards, membership cards, local deals & offers, and now a Samsung Rewards program. We are relentless when it comes to delivering the utmost in convenience and security for consumers.

We have many exciting opportunities to help further advance our technology, build out new partnerships with merchants & financial institutions and continuously drive public awareness about the amazing features and benefits of Samsung Pay.

Come join Samsung Pay’s team, where you can realize your impact in real time!

The Samsung Pay Financial Institutions’ (FI) Team is looking for a dynamic Manager of Strategy and Operations to join the team. Co-located in Silicon Valley and on the East Coast and organized directly under the GM for Samsung Pay, this team is responsible for bringing new financial institutions onto Samsung Pay in the US and growing the Samsung Mobile Services business through partnerships with Financial Institutions.

Job Duties & Responsibilities: The Manager of Strategy and Operations will work closely with the primary account managers for financial institutions and will be responsible for performance analysis and growth of partner accounts.

  • Working with Account and Product, this role will develop and own key metrics defining FI performance
  • Be responsible for monthly and quarterly reporting to partners per contractual requirements
  • Analyze and publish monthly and quarterly performance reporting and deliver recommendations to management and clients on performance improvement
  • Create benchmark, trends and performance forecast reports
  • Work closely with Marketing teams to develop marketing and promotion plans tailored to individual financial partners
  • Develop and publish analytics for partner marketing programs and provide recommendations to management on successful marketing strategies
  • Understand needs of financial institutions and support marketing team in tailoring marketing promotion plans to best utilize assets/strengths of individual financial institutions
  • Own development of marketing toolkits for Issuers/Processor participating in Samsung Pay mass enablement program
  • Own weekly/bi-weekly financial institutions marketing activities
  • Own communication and updates to all FI partner channels including updates of upcoming promotions, new product release cycles, feature updates etc. This also requires working closely with different units of Samsung Pay to provide complete updates to FI partners
  • Help organize and participate in Fintech conferences advocating Samsung Pay

Qualifications & Desired Skills & Experience:

  • Bachelor’s degree required
  • 3 years+ work experience. Prior experience in consulting, corporate strategy, or investment banking roles will be a plus
  • Expertise in data analytics, synthesizing large data sets, creating dashboards and financial models required
  • Ability to work independently, usually within a complex and often ambiguous environment, to build rigorous, fact-based documents that support recommendations to senior management
  • Ability to develop content independently, often under significant time constraints
  • Superior collaboration and presentation skills with the ability to work effectively and cultivate relationships across all teams, cultures and levels of the organization
  • Excellent communication, both written and verbal, with display of clear thinking process
  • Must be a team player, collaborating and supporting different Samsung Pay teams
  • Familiarity with Card Payments/ Financial Services/ Mobile Services will be a plus


Please note that Samsung Pay, Inc. does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Samsung Pay, Inc. will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Samsung explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Samsung Pay, Inc.


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